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[Replied] [System] Final Update

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saktis_impreza MYS Level 6 | All posts
ZenFone 3 Bug Report
Model: ZE520KL
RAM: 4GB
Firmware/App Version: Final Update
Location: Malaysia
Frequency of Occurrence: 2.0GHz
Rooted: No
App Name: Final Update
Screenshot: -
Description: .
Last edited by Emilee_ASUS on 2018/8/31 11:06
ASUS Zenfone 3 ZE520KL has been updated for more than 18 months, and there will no longer be any System/Android Ver. updates and maintenance (including ZenUI Launcher) except for major security updates.
At the same time to ensure system performance and stability, we have no plan for further software update programs.
We apologize for any inconvenience caused and your consideration will be very much appreciated.
Thank you for your continued support and patronage.

I have sent you guys a lot of logs to track down the bugs but you guys said this. I have wasted a lot of time only to get that logs. :@ :@



I have one thing to tell you guys. JUST RELEASE A FINAL UPDATE WHICH FIXES THESE BUGS BELOW!!!


1) Screenshot+ buggy as f***
Thread Link

2) Camera UI Flashing and Camera ISO increases/decreases automatically (it's been 8 months and you c**** can't fix this shit :@ ) I also attached videos below.
PixelMaster UI Flashing Thread  ISO Thread  Video Link

3) Online Subscription Wallpaper. This shit won't even sync with your servers. I need to factory reset in order to get new wallpapers.
Thread Link

:@ :@ :@ :@ :@




ZenFone 3 (ZE520KL) 4GB RAM + 64GB ROM
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USA Level 5 | All posts
Last edited by CygnusBlack on 2018/8/30 01:15

+ translation issues reported a while ago.


+ icon flickering bug posted a long time ago. 

I've given up reporting the IDO bug.


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IND Dr. Zen(IN) | All posts
+ Choppy Quick Settings Tile(2nd One)


+ Over Stauration issue
It wouldn't really take much to release a stable & fixed Final Update and leave users Happy instead of noticing all these issues again and again.
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ITA Level 2 | All posts
Last edited by dell_PMM9 on 2018/8/30 21:47

So, no more system updates from Asus. What a shame. If it's true, in my personal opinion, Asus lost a big chance to distinguish from any other mid/low range smartphone brand. As an Asus pc customer since decades, i decided to leave Samsung smartphone for a ze520kl, I thought it was your top phone. Asus, sorry, with this "support", you lost a loyal customer. Regards
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TWN Moderator | All posts
Last edited by Emilee_ASUS on 2018/8/31 11:09

Hello saktis_impreza,

Sorry to keep you waiting so long.
As above that you mention question, these cases are still under investigation.
I will revise your article because you violated the rules of the forum.
Kindly notice the Chart3-3 of the Forum Rules and Regulations as below

Chapter 3: Information Dissemination
1.  An account with prohibited contents will be banned from the forum. The following contents are prohibited:
  (1) Information that contains obscenities, pornography, threats of violence, propaganda on terrorism, or illegal/criminal activities;
  (2) Information that is insulting, slanderous, defamatory, or infringing on the legitimate rights and interest of others;
  (3) Controversial topics about politics, religions or gender
  (4) Inaccurate Information or rumors.
  (5) Other information that is prohibited by local laws and regulations.
  (6) Disorderly behavior that intentionally disturbs public order

2. This forum is to learn, share, and exchange information. A user is prohibited to repeatedly post the same content. To post for help, please read the sticky threads or FAQ first, and take advantage of the search function of the forum. For users who repeatedly post the same contents, the forum moderator could delete the contents and suspend the user account depending on the seriousness of the violation. Serious or repeat violators could be permanently banned from the forum on the consensus and approval of the administrator.

3. The forum contains sections that tackle specific topics. Users must post contents that are related to the section's topic only. The forum moderator can delete posts that are meaningless or are not section-related, and can suspend the user account for 1 to 7 days depending on the seriousness of the violation. Serious or repeat violators of this rule will bepermanently banned from the forum on the consensus and approval of the administrator.

※ meaningless / spam posts defined as below:
。Malicious war of words, personal attack, expose other's personal information, continuous meaningless threads and indecent words.
。Spam posts or meaningless replies
。Reply with emoticons (emoticon only)
。Copy other's reply
。Posts and replies which not related to the section's topic
。Identical content used to reply on different topics
。Continuous replies
。Intentionally reply or post several posts by dividing a paragraph into few single sentences
。Other spam posts identified by the moderator

Forum Rules and Regulations
https://www.asus.com/zentalk/thread-57-1-1.html
(Source: ASUS ZenTalk Forum)

Thanks for your feedback again.
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saktis_impreza MYS Level 6 | All posts
Emilee_ASUS posted on 2018/8/31 11:04
Hello saktis_impreza,

Sorry to keep you waiting so long.

So you guys can't suck up the truth eh. We are experiencing these issues for more than 8 fucking months and you guys can't even fix this shit.

I have sent numerous logs to you @Emilee_ASUS and you can't reproduce these issues. You better resign this job.
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