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[More Information Needed] [App] Google Assistant.

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carlo.perezu PHL Level 2 | All posts
ASUS 5 Bug Report
Model: ZE620KL
RAM: 4G
Firmware/APP Version: 1807.23
Frequency of Occurrence: Always
Rooted: No
APP Name: Google Assistant
Screenshot:
Ok google detection is not working.

I tried saying ok google for umpteen times, it didn't respond. Then, I tried to set up ok google settings zenfone 3 and zenfone 5 at the same time. Zenfone 3 worked, Zenfone 5 didn't.
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TWN Moderator | All posts
Last edited by Emilee_ASUS on 2018/8/15 14:39

Hello  carlo.perezu,

Is your firmware currently on the  V15.0619.1807.23?
Please kindly check your Google app version.
Thank you.

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carlo.perezu PHL Level 2 | All posts
This issue is fine now. I don't know why it didnt work last few days. My another concern is about the black screen or force start of games like Dragon Nest M and Mobile Legends.
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TWN Moderator | All posts
Hello carlo.perezu,

Could you kindly tell me more about this another problem?
Do you devive on normal mode when you encounter this matter?

Thank you.
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