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[Replied] [Power/Battery] charging time.. take to much time

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Krishna007 IND Level 2 | All posts
ZenFone 4 Bug Report
ZF Model: ZB601KL
RAM: 3G
Firmware/APP Version: 8.1
Frequency of Occurrence: na
Rooted: No
APP Name: -
Screenshot: -
Last edited by Krishna007 on 2018/6/26 22:48

After phone charging completely down to 1% , after few seceonds.. my phone is "Switch offed" automatcally.
I charged my mobile in switch off mode, i started charging 3:25PM and it compelted 8:10PM (0 to 100%)..

It will take very long time (4h 45min) to charge 0 to 100% chargng, it is very horrible..
5 Amps battery takes nearly 5 hours to charge.

and one more thing after full chagring (completed 100%) i switched mobile.. after switch on mobile, when i hold power botton i found " take  bug report and emergency" options, how to remove this options..
check the sreenshot..



Power button options

Power button options
Props
IND Moderator | All posts
Hi Krishna007,

Can you mention your firmware version?

Are you a beta tester?
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Krishna007 IND Level 2 | All posts
Last edited by Krishna007 on 2018/6/27 13:00
MAX_ASUS posted on 2018/6/27 12:50
Hi Krishna007,

Can you mention your firmware version?

Ver. 309 which one is latest , i am normal user
I charged mobile in switch off mode (0 to 100%), thats all...
after reboot mobile, when i press power button.. it show like above attachment.. (bug report and emergency)
do you know how to remove that two options without flashing any ROM.. how can you solve this problem..



Props
IND Moderator | All posts
Can you visit the service center?

http://www.asus.com/in/support/Service-Center/India
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IND Moderator | All posts
Can you visit the service center?

http://www.asus.com/in/support/Service-Center/India
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Krishna007 IND Level 2 | All posts
MAX_ASUS posted on 2018/6/28 14:17
Can you visit the service center?

http://www.asus.com/in/support/Service-Center/India

why... i don't like visit service center.. like this problems..
i have little idea on Software and Hardware
just now i fixed "Take bug report" option
check this screenshot
Screenshot_20180628-145418.png
Props
IND Moderator | All posts
Thank You for your feedback.
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Krishna007 IND Level 2 | All posts
MAX_ASUS posted on 2018/6/29 08:53
Thank You for your feedback.

tell me how to remove "Emergency" option in above screenshot..
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IND Level 3 | All posts
Krishna007 posted on 2018/6/30 11:37
tell me how to remove "Emergency" option in above screenshot..

did your charging times improve?
also how did you remove the bug report option?
i'm trying to see if i get this bug too.
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Krishna007 IND Level 2 | All posts
Last edited by Krishna007 on 2018/7/1 11:05
preyasv posted on 2018/7/1 08:15
did your charging times improve?
also how did you remove the bug report option?
i'm trying to see  ...

charging times improve? - no, 0-100% will take very long time to charge nearly 5 hours... and drain fastly like 3,000mA battery
bug report option - i found, it is in developer options

---> after reboot the mobile, bug report option automatically enabled in my phone,
       so we can off this option from developer options
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