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[Replied] [System] cant' update firmware because too old (13.0.0.187)

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payem ITA Level 1 | All posts
ZenFone 3 Bug Report
Model: ZC553KL(Max)
RAM: 3GB
Firmware/App Version: 13.0.0.187
Location: Italia
Frequency of Occurrence: -
Rooted: No
App Name: -
Screenshot:
Description: cant' update firmware because too old (13.0.0.187)
Hi,

i recently got a new Zenfone Max ZC553KL, but the firmware that i found onboard is: 13.0.0.187
i tried to update to the last via the system auto update but an error advice me that the minimum version to update from is the 13.0.0.190 (see picture attached)

where can i download that version? can't find on the asus website

note:
i tried even to download and copy on the internal memory the fw update: UL-ASUS_X00DD-WW-14.0200.1805.354-user.zip but same error message

thanks


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TWN Level 3 | All posts
Hello, please follow the steps below to update

1st = download latest version of the asus

https://www.asus.com/fr/Phone/Ze ... /HelpDesk_Download/

latest version is Version WW-14.0200.1805.354        2018/06/12            2.03 GBytes

2nd = follow the steps below to update

https://www.asus.com/support/FAQ/1009748/

Tell me if it works or not I will give you another way if it does not

Enjoy if it works ;)
Props
Hello payem
Please keep your phone up to date in order to take advantage of the latest fixes and features. Please go to settings>about>system update>check update
If the update process failed, please try manual update, for instructions please refer to the link below:
http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=1158
Thank you
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payem ITA Level 1 | All posts
Last edited by payem on 2018/6/22 09:14

Thanks for the reply.
I tried both the procedures (auto update and manual), but i have the same error message.
the problem seem to come from the fw version I start from
do you guys have the 13.0.0.190 fw download i could try to install?

thanks
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TWN Level 3 | All posts
TRY THIS VERSION FIRST ON THE ASUS WEBSITE

Version WW-14.0200.1705.202
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payem ITA Level 1 | All posts
jimmychou posted on 2018/6/22 23:50
TRY THIS VERSION FIRST ON THE ASUS WEBSITE

Version WW-14.0200.1705.202

it worked!

i installed the UL-ASUS_X00DD-WW-14.0200.1705.202-user.zip downloaded from the asus website:
https://www.asus.com/fr/Phone/ZenFone-3-Max-ZC553KL/HelpDesk_BIOS/

Copied in the root folder of the phone and then the system noticed the update and i started the process.After the installation i checked for new updates from System Update menu and it found a new one.
I installed it and the system upgraded to build n°: NMF26F.WW_Phone-14.0200.1706.251-20170629

After the reboot I tried to search for new updates from the System Auto-Update, but it doesn't find anything
Does it worth to manually upgrade to Version WW-14.0200.1805.354?

anyway, at least now I'm on Android 7.1.1

Hope it can be helpfull for anyone else!

thank you very much guys!
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TWN Level 3 | All posts
payem posted on 2018/6/25 11:24
it worked!

i installed the UL-ASUS_X00DD-WW-14.0200.1705.202-user.zip downloaded from t ...

yeah so cool I'm very thrilled for you

I suggest you to update again and again til the last update because we are going to get Oreo this week so as soon as you'll get the last firmware you'll just have to click the update icon in the phone to get new updates or put the file in the directory

I also recommend you to make a reset of your phone after every big update to make your phone even faster and efficient.

Stay tuned this week at least and check for the oreo update of the asus ZC553KL

Anyway enjoy your phone

Oh one last thing if you want a smooth launcher very efficient for android phones check this one you won't regret it as it is way much better than the zen ui one.

Microsoft launcher = https://play.google.com/store/ap ... .launcher&hl=fr
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payem ITA Level 1 | All posts
thank you for the suggestion..i'll give it a try!
can't wait for Oreo..thanks to everyone!
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POL Level 1 | All posts
Last edited by mistrz030 on 2018/6/29 17:07

Hey. And for me, the same commodity as in payem, but I can not upload any version. My software is WW. Do you have any advice?
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IDN Level 1 | All posts
Let's try to instructions, step by step
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