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[Replied] [Signal/ Connection] Voice get muted after few min during the call

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ASUS 5 Bug Report
Model: ZS621KL
RAM: 2G
Firmware/APP Version: Lolipop ww_user_3.23.40.52
Frequency of Occurrence: 2.4ghz
Rooted: Yes
APP Name: -
Screenshot: -
My voice get mute automatically after few min during the call ,i am facing after lollipop update.

but i was able to hear the reciever's voice clearly only my voice getting mute.

Is any once face this issue?

Update me if you have any solution for this.

Vinoth
+91 9551250333

Props
IND Dr. Zen(IN) | All posts
Hello!
Please assure that  you had performed a factory reset and wiped partition cache after Lollipop update.You are unlikely to face such issues if you had done so.
Props
IND Moderator | All posts
Hi vinoth.duraisamy,

We suggest you to follow the below steps:

Go to settings => Apps => select Asus Calling screen app
Force Stop the app => Select Clear data => Restart phone

Make sure that the SIM card your using is not a cut SIM,
check if your network coverage is has good signal strength,
cross check the same SIM with another device.

update all ZenUI apps, if the issue still persist wipe cache partition and factory reset
Props
IND Level 1 | All posts
Even I am facing the same problem...
I changed the SIM card to different operators and also tried but still facing the same issue I even reset phone to factory settings but still same issue...
Can i know what fixed your issue or can anybody give an ideal solution??? Please...
Props
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