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[Resolved] Awake bug !

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xOJOx ITA Level 4 | All posts
ZenFone 4 Bug Report
ZF Model: ZC520KL
RAM: 3G
Firmware/APP Version: Ww
Frequency of Occurrence: 100%
Rooted: Yes
APP Name: -
Screenshot: -
Hello Asus , I found where the problem is. It always happens when charging the phone with ampere above 1000mA. if it charge at 500mA this problem does not exist. I sent you log. Can you tell if it's a software problem and if this is solved soon? it's been two months since I reported myself and others ... this problem. Please answer.
Italy
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Hello xOJOx;
Yes, that would be best
Please send it via PM, thank you
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xOJOx ITA Level 4 | All posts
bill2_chang_ASUS posted on 2018/5/31 07:04
Hello xOJOx;
Yes, that would be best
Please send it via PM, thank you

I sent the log a month ago !
What is this forum if you do not give answer?
just that you reported the bug... But when the next update...?
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VNM Level 2 | All posts
It's so bad. I won't buy any devices of Asus. you promised you will updates android 8 for zen 4 series but until now. It still android 7 and many bug haven't fixed yet
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xOJOx ITA Level 4 | All posts
bill2_chang_ASUS posted on 2018/5/31 07:04
Hello xOJOx;
Yes, that would be best
Please send it via PM, thank you

am angry and disappointed, for other models I see the bug fixes released ... For the zenfone 4 max nothing from two months ... Thanks asus for the consideration and for the assitance  
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xOJOx ITA Level 4 | All posts
You lost a customer and And certainly from today I do not recommend asus any more
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xOJOx ITA Level 4 | All posts
HELLO ASUS WHEN FIX THIS BUG ???
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xOJOx ITA Level 4 | All posts
bill2_chang_ASUS posted on 2018/5/31 07:04
Hello xOJOx;
Yes, that would be best
Please send it via PM, thank you


HELLO
I updated today with the new update released but the problem is not solved. I sent 3 times in assistance the phone is always say software error. are 2 months that goes on this story ... and the battery is ruined, you tell me what I have to do ??
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xOJOx ITA Level 4 | All posts
this happens when the screen is off
Screenshot_20180609-220414.jpg
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xOJOx ITA Level 4 | All posts
bill2_chang_ASUS posted on 2018/5/31 07:04
Hello xOJOx;
Yes, that would be best
Please send it via PM, thank you

Hello.  Can i have answer ? When fix this bug??
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