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[Resolved] [Signal/ Connection] No 4G connection?

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mmdiasoliveira BRA Level 1 | All posts
ZenFone2 Bug Report
Model: ZE551ML
RAM: 4G
Firmware/APP Version: WW_4.21.40.352_20170623
Frequency of Occurrence: 2.3GHz
Rooted: Yes
APP Name: Internet
Screenshot: -
I can't connect to 4G network, only H+ is available. I tested the SIM card in my secondary phone and it worked perfectly. What should i do?
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IDN Dr.Zen | All posts
   This reply is the best answer.   
try to check the settings:
Settings >> More >> Mobile Network >> select SIM >> Preferred Network type >> Select 4G >> then tap Access point names >> reset to default

or you can also set it by:
Make sure the SIM Card is in Position in Slot 1.
open menu call / phone type * # * # 4636 # * # * >> then select Device Information >> Set preferred network type >> select LTE only or LTE / UMTS auto >> Refresh on SMSC
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mmdiasoliveira BRA Level 1 | All posts
Thank you, it's working now 
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