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[Replied] [Signal/ Connection] 5ghz wifi not visible

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fafa15777 ITA Level 2 | All posts
ZenFone 3 Bug Report
Model: ZC520TL
Firmware/App Version: WW-14.10.1711.92
Location: Poland
Frequency of Occurrence: -
Rooted: No
App Name: -
Screenshot: -
Description: my phone don't see wifi 5ghz
Last edited by fafa15777 on 2018/1/4 16:56

Hello ,
i have a router trasmitting wifi signal on 2.4 hz and 5g hz  - 2 ssid with similar name , one is "2.4-wifi" and other one is named "5g-wifi"
it is normal that my phone don't see 5g-wifi network? i can see only ssid 2.4-wifi
in order to prevent stupid questions:

yes, "5g wifi" is visible using others smartphones
another smartphone (not asus) with android 7.12 and 5g-wifi is visible and works
i tested with iphone 6  --> 5g-wifi is visible and works
only one is not able to see 5g-wifi is my asus and also an old phone with android 6
why?  maybe my zc520tl does not supporting wifi 5ghz?

BRA Level 2 | All posts
ZC520TL only supports 2.4ghz WIFI  802.11b/g/n
Full Specs: ... 0TL/specifications/
TWN Moderator | All posts
Hi  fafa15777,

Good day.
Please kindly refer  MetalSP's reply.
ZC520TL do not support 2.5g WiFi.

Thank you.
SVK Level 1 | All posts
@MetalSP, Emilee_ASUS - you are not exactly right about WiFi 802.11 b/g/n. As for WiFi 802.11 n - in general, this one can function besides 2.4Ghz also on 5Ghz, this depends on specific chipset and maybe firmware used.
The phone specification does not mention exactly that only supports 2.4Ghz.
BRA Level 2 | All posts
martin.lendvay posted on 2018/1/5 06:00
@MetalSP, Emilee_ASUS - you are not exactly right about WiFi 802.11 b/g/n. As for WiFi 802.11 n - in ...

The chipset needs to be DualBand to work on 5ghz, It's basically a hardware dependant and not a FW thing.
The most commom way to state in specs that the device can work on 5ghz is saying that it wotks on 802.11b/g/n/ac and that is not the case in the specs of this model.
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