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[Replied] [Camera] Front camera problem showing blank and not working

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ihsanrahim AUS Level 1 | All posts
ZenFone 3 Bug Report
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Hi,

My asus zenfone 3 zoom ze553kl problem is the front camera not working. If i restart the phone, sometimes when i enter front camera, it shows its working for about t 2 seconds, then it turns black and blank, and after 10 seconds, it exit itself. I dont assume its hardware, as camera seems ok, but could be a software problem. It happened before, and after i update latest 21 nov update, it still happens again. Please help
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Hello ihsanrahim
Please help me run the SMMI test to verify if the hardware can function normally. For instructions please refer to the link below:
http://www.asus.com/zentalk/foru ... &highlight=SMMI

If the issue persist, I would suggest to send the phone to your nearest repair center for check ups
http://www.asus.com/support/Service-Center-All-Countries/
Thank you
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