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[More Information Needed] 4g Cellular data for zenfone 3 ultral not working since 2 months ago

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Could the tech team do something to fix this issue like update the firmware or something else?
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Screenshot of SIM information is uploaded here
Screenshot_20171030-222510.jpg
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Please advise what it means for this device. Thanks.
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GBR Level 4 | All posts
yongzhangNewYork posted on 2017/10/31 10:29
Please advise what it means for this device. Thanks.

This means that you will get a standard cut and paste answer that will not fix the problem. Asus has no time to help you, they are too busy conning people with their new Zenfone 4.
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TWN Moderator | All posts
Hi yongzhangNewYork,

Please kindly update firmware version to the latest WW-14.1010.1709.57.
(settings > system update > check update )

And please use another different carrier sim card for a check.

Thank you.

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