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[Replied] [Power/Battery] Zenfone 3 ZE520KL : Battery Issue

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kunjvadgama IND Level 3 | All posts
ZenFone2 Bug Report
Model: ZE550KL
RAM: 3G
Firmware/APP Version: 14.2020.1708.56-20170719
Frequency of Occurrence: 50hz
Rooted: Yes
APP Name: -
Screenshot: -
Last edited by kunjvadgama on 2017/9/11 14:03

I'm using Zenfone 3 ZE520KL.
In past few days I had issues related to battery backup.Earlier I used to get easily get 1 and half day of battery life with 100% charge. But now it doesn't even last one full day.
Once phone was also switched off automattically 2 times.
During standby conditon also battery get dicharges rapidly even though I had turned on SUPER SAVING MODE (it got discharged form 31% to 0%) !!!
I have already done calirbation (charge to 100% in switch off, then dischrge normally to 0% etc etc..) but it also failed.

ASUS please don't suggest your standrad solution.
I think many other users also reported issues related to battery, so please release the update with imporvment in battery life ASAP.

Props
MYS Level 4 | All posts
Facing the same issue and posted on zentalk for the same
Props
IND Moderator | All posts
Last edited by MAX_ASUS on 2017/9/12 11:54


Props
IND Moderator | All posts
Hi Kunjvadgama,

Try these steps and let us know if any improvement in battery performance.

1. Lower screen brightness

An overly bright screen consumes more power and can be harmful to the eye. To adjust brightness, swipe down from the notification bar twice and use the slider. Extend your battery life, and protect your eyes while doing so!

2. Shorten screen timeout time.
To squeeze more juice out of your battery, you can shorten the screen timeout time so that your phone goes into sleep mode faster. Try changing the time from the default 1 minute to 15 seconds.
To change this setting, tap Settings > Display > Sleep.
To change Cover View screen timeout time, go to Settings > ASUS Cover > Automatic sleep.

3. Trim unnecessary background apps.
Prevent unnecessary apps you don't need from running in the background and consuming your battery by using Auto-start Manager. Tap Auto-start Manager to select apps you want to discontinue from running.

4. Use Smart-saving Mode .
ZenFone 2 has many extremely useful battery modes, one of which is Smart-saving mode. It provides extra toggles for brightness, a feature that turns off internet, and an Extend Standby feature that lowers battery consumption by efficiently managing your push notifications when your phone is in sleep mode.
Tap Settings > Power management > Power Saver > Battery Modes > Smart-saving mode.

5. Tap Boost from Quick Settings.
Have you ever wished for a single button that solves all your problems? When you tap Boost, not only does it make your phone faster, but it also lowers battery consumption. Swipe down from the notification bar twice to find the Boost button.

6. Choose Wi-Fi over 3G/4G Data.
Using Wi-Fi instead of a data connection will use less battery because your phone doesn't need to constantly search for the network.
To turn on Wi-Fi, swipe down from the notification bar twice and tap the Wi-Fi icon.

7. Turn off Location Services, Bluetooth, and NFC.
Don't be lazy! Turning off these services when you're not using them can extend your battery life. To turn these services off, swipe down from the notification bar twice and tap the Location, Bluetooth, or NFC icon.

8. Set up an Auto-switch mode schedule.
You can't be using your phone all the time! Set up a time interval in Auto-switch mode to automatically switch to a lower battery consumption power mode when you're not using it. To do this, tap Settings > Power management > Power Saver > Auto-switch mode. After enabling this feature and choosing your starting and ending times, we recommend setting it to change to Ultra-saving mode (the default).

Last but not least, don't forget to pick up a ZenPower (From select resellers or at http://store.asus.com/us if located in North America) for all your charging needs when you're on-the-go! Fast and convenient charging available at your fingertips, whenever, wherever.
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kunjvadgama IND Level 3 | All posts
Hi MAX_ASUS,
I had tried above steps but still, the battery is draining really faster than before... overnight drainage of the battery in standby mode is 25-30% even though I had switched to super saving mode ...
Also, one more problem now started is as follows;
Even though I am not using any app, free RAM is showing only 500 MB of 2.8 GB!!!!  (even though all apps are blocked from Auto-start) and even if I use only 2 apps switching over apps will again reload that APP.
Please suggest the solution.. don't give your standard suggestions as always.

Hope to get some useful answer.
Regards,
Kunj

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kunjvadgama IND Level 3 | All posts
Hi MAX_ASUS,
Please respond to above query..now I have factory reset the phone as well as done wipe partition cache but battery and memory management issue still exists..


what shall I do now ?
Props
MYS Level 4 | All posts
It seems a serious issue and i suggest you to take the phone to the nearest service center i recently gone to the service center and changed my Battery now its working fine and the performance is also working perfect
Props
IND Level 1 | All posts
kunjvadgama posted on 2017/10/3 13:30
Hi MAX_ASUS,
Please respond to above query..now I have factory reset the phone as well as done wipe  ...

Hi Kunjvadgama,

I am facing exactly same problem..
Not sure if its software or hardware issue.
Have u found any solution for this?
Props
IND Level 1 | All posts
Mostwanted posted on 2017/10/19 08:15
It seems a serious issue and i suggest you to take the phone to the nearest service center i recentl ...

Hi, Thanks for this information..
can you explain how you convinced the service centre people about the battery issue.
How do they diagnose battery status, do they agreed to replace the battery in your first visit?
How long they take to replace the battery?
Your information would be useful for me.. Thank in advance..
  
Props
IND Level 1 | All posts
Mostwanted posted on 2017/10/19 08:15
It seems a serious issue and i suggest you to take the phone to the nearest service center i recentl ...

Hi, Thanks for this information..
can you explain how you convinced the service centre people about the battery issue.
How do they diagnose battery status, do they agreed to replace the battery in your first visit?
How long they take to replace the battery?
Your information would be useful for me.. Thank in advance..
  
Props
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