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[Resolved] [Signal/ Connection] How to enable sim 2, 2G data service

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rajen IND Level 3 | All posts
ZenFone2 Bug Report
Model: ZE551ML
RAM: 3G
Firmware/APP Version: asus_z00a-2.19.40.22_20150627_5104
Frequency of Occurrence: 2.3 ghz
Rooted: Yes
APP Name: Data connections
Screenshot: -
How to enable sim 2, 2G data service?
I am using 2 sims in my phone and as mentioned in phone 1st sim is for 4g,3g and 2g and however if I run out of data in first sim, how to use sim 2 where I have data pack for 2g or 3g services?

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IND Beta Tester | All posts
ASUS ZENFONE 2 doesn't support data on SIM2, Data support is only on SIM1.
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IND ZenCare | All posts
   This reply is the best answer.   
HI rajen's ,
Please note SIM1 is supported for internet 2G/3G/LTE & SIM2 is for 2G service which include voice and basic text messaging (Not multimedia messaging services MMS or internet browsing).

FAQ link: http://www.asus.com/in/support/FAQ/1012006/

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rajen IND Level 3 | All posts
JSJTecHSurfeR posted on 2015/7/9 14:47
ASUS ZENFONE 2 doesn't support data on SIM2, Data support is only on SIM1.

Thank you...but is this hardware or firmware drawback???
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rajen IND Level 3 | All posts
Nikhil_ASUS posted on 2015/7/9 14:48
HI rajen's ,
Please note SIM1 is supported for internet 2G/3G/LTE & SIM2 is for 2G service which inc ...

Thank you for the repy, but however can I know is this hardware or firmware related drawback if firmware related can we expect any update for the same???
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IND ZenCare | All posts
rajen posted on 2015/7/9 12:24
Thank you for the repy, but however can I know is this hardware or firmware related drawback if fi ...

HI rajen's ,
This is hardware limitation and can not be upgrade with any FOTA update...
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TWN Level 1 | All posts
Nikhil_ASUS posted on 2015/7/9 14:48
HI rajen's ,
Please note SIM1 is supported for internet 2G/3G/LTE & SIM2 is for 2G service which inc ...

Webpage say:
Connectivity Technology
WLAN 802.11 a/b/g/n/ac
USB
Bluetooth V4.0, NFC
Dual Micro SIM card
SIM1 Support2G/3G/4G
SIM2 Support2G
Dual SIM Dual Active


in PDF on asus website dlcdnet.asus.com/pub/ASUS/ZenFone/ZE550ML/e10273_ze550_ze551_ug_v2_print_vendor_only.pdf also show how setup data on SIM2

pointing on the right page of manual:
www.asus.com/zentalk/data/attach ... fybft.jpg.thumb.jpg
www.asus.com/zentalk/data/attach ... 3u0t3.jpg.thumb.jpg

This is a *VERY* great failure for asus, and after dozens of asus products (desktops, tablets, etc.) this is the first time i'm more than disappointed, wish have a official reply about this because everyone buy a dual sim phone not took it just to receive phone calls, but to avoid the option to walk with 2 smartphones in the pockets, like me due at home and around, my provider cover the area both voice and data. At office i need go roaming for voice (receiving on personal phone, mostly), but no data (mean no messages, whastapp, hangout, etc.etc.), this mean i need a cheap plan sim with another provider with coverage where i work.

(need rip the URL due "too young" to post them, please copy&paste)
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