Release Note

[More Information Needed] Zenfone 3 sim unavailable

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carloslot087 PHL Level 1 | All posts
I left my phone open in my bag then when i get it its on safe mode then i exit safe mode then my sim 2 is unavailable. Please help me asap
CAN Level 1 | All posts
Having same problem. I took out the sim cards for another phone to test. After inserting back, one of my sim card truing into unavailable. Both sim card works fine with another device. Please resolve. Using ZE520KL newest firmware
CAN Level 1 | All posts
Just to update. The sim card tray seems to be the problem. Try put s small piece of paper or taper to level up the sim cards. It works for me.
TWN Moderator | All posts
Hi All,

Good day.
Please kindly try to update firmware version to the latest WW-14.2020.1709.68.
Also kindly enable Airplane mode for 3 scends then close it.

Have a try.  Thank you.
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