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[Resolved] [System] My internal storage folders and files is showing 0.00B in size after lollipop

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vij405358 IND Level 1 | All posts
Hi Friends,

After lollipop update, my internal storage folders and files seems to be corrupted but the phone is still working normally. I donno what is happening and moreover, I done wipe cache to restore the same, but still the problem persists.

When I open any folder in internal storage, it is asking to open in text or image or audio or video format.

All the folders and files are showing 0.00 B in size.

Can somebody help on this please? I can't even receive and store files from bluetooth, or from any other sources.

Help is appreciated.

Thanks,

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IND Dr. Zen(IN) | All posts
   This reply is the best answer.   
Hello!
Please perform a factory reset from droidboot mode to get rid of the problem.
Do note that if you had any files in internal storage,it will be erased.
So,do it with proper backup.
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IND Dr. Zen(IN) | All posts
Also,please try this:
Go to settings->apps->file manager->clear data+force stop.
Restart it and check if your files are visible or not.
Also,check for latest File Manager update.
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vij405358 IND Level 1 | All posts
Last edited by vij405358 on 2015/6/17 18:44

Hi Debopriya,

I tried all the steps you gave, but, only factory reset worked out and resolved the issue. Thanks a lot anyways.
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