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[New Question] [Screen/ Touch] Auto-rotate not working (G-sensor problem?)

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Sylvanas PHL Level 2 | All posts
ZenFone2 Bug Report
Model: ZE551ML
RAM: 3G
Firmware/APP Version: Latest OTA
Frequency of Occurrence: 2.3
Rooted: Yes
APP Name: -
Screenshot: -
Does someone experience this? I've already tried to do a factory reset and still no luck.
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IND Beta Tester | All posts
I was also facing it but after recent update it has solved the issues. I suggest you update the latest updates.
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Sylvanas PHL Level 2 | All posts
leovictor posted on 2015/6/10 14:21
I was also facing it but after recent update it has solved the issues. I suggest you update the late ...

I'm already at v2.18.40.12

Is there a way to know if it is a software or hardware related issue?
Props
CAN Level 3 | All posts
Is it totally not working, or you have to do something before it would work?

For mine, I think either the placement or the hardware itself wasn't perfect, sometimes it doesn't work and I have to shake it a bit before it responded to give the rotation.
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IND Level 1 | All posts
me too facing the same issue on auto rotate why it's happen even after complete update, how to resolve?
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IND Level 2 | All posts
Yes, I am also facing the same problem.Please Asus team solve it.
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FRA Level 1 | All posts
+- Same problem on the last update,  ZE550ML, 1.8ghz 16Go.

If i use landscape app,  at the end,  i need to turn the phone on portrait/landscape/portrait for unlock the landscape mode on the screen.
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PHL Level 3 | All posts
Check your G-Sensor by typing ".12345+=" on your stock calculator app.
Watch my video if you want to see how to check: https://www.youtube.com/watch?v=Hg_Ig-ikIaY
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FRA Level 1 | All posts
G-Sensor work fine in the test
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TWN Beta Tester | All posts
ASUS default launcher ?
Try to wipe system cache from recovery menu
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