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[Replied] Camera zoomed in by default.

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Happy_Deep IND Level 2 | All posts
ZenFone2 Bug Report
Model: -
RAM: -
Firmware/APP Version: -
Frequency of Occurrence: -
Rooted: -
APP Name: -
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When I open Snapchat the camera is zoomed in and i can't zoom it out. Same with the Instagram the camera zooms while recording video. I tried Factory Reset, Reinstalled the apps. I downgraded to Lollipop the problem was solved but when i again upgraded to marshmallow it still exists. ANY HELP PLEASE?
Props
IND Moderator | All posts
Hi Deep,

We tried to duplicate this issue but found that there is no such issue.

We would like you to Reboot to safe mode and check if the issue persist

How to Enter Safe Mode?

Apply to: ZenFone, PadFone, FonePad

When power is off:

1.      Long press power key to boot.

2.      When ASUS logo appears, press and hold volume down key till home screen appears

3.      “Safe Mode” reminder appears on the lower-left of home screen

When power is on:

1.      Long press power key.

2.      Tap and hold “Power Off”.

3.      Tap “OK” of Reboot to Safe Mode window.


4.      “Safe mode” reminder appears on the lower-left of home screen.



How to Exit Safe Mode ?

Restarting your device. Your device will now be exit safe mode.
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Happy_Deep IND Level 2 | All posts
Sorry, that didn't worked. The issue with the Camera still exist. Please, I have been trying to fix this from many months.Help me in this.
Props
IND Level 3 | All posts
Happy_Deep posted on 2017/3/2 19:36
Sorry, that didn't worked. The issue with the Camera still exist. Please, I have been trying to fix  ...

The issue is not with asus camera, its all about the snapchat which is not being optimized for intel 86x processor. So wait for that if it gives an update for this
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Happy_Deep IND Level 2 | All posts
Last edited by Happy_Deep on 2017/3/2 21:07

It doesn't even work with instagram, musical.ly. And when recording videos on WhatsApp the camera zooms in automatically. Please help.
Props
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